Last Updated: October 10, 2025
Important: Please read these Terms and Conditions carefully before using Invoice Expert. By accessing or using our service, you agree to be bound by these terms.
Invoice Expert (the "Service") is a billing platform operated at the domain invoiceexpert.co.uk by Amaru Group Limited, a company registered in England and Wales.
Company Details:
By registering for, accessing, or using Invoice Expert, you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use the Service.
Invoice Expert provides cloud-based invoicing and billing software that enables users to:
Service Plans: Invoice Expert offers both free and paid subscription plans. The availability of features and the number of invoices that can be issued varies between plans. Not all features are available on the free plan, and the number of invoices that can be issued on the free plan is limited. Full details of plan features and limitations are available on our pricing page.
3.1 Account Creation: To use the Service, you must create an account by providing accurate, current, and complete information during the registration process. You must be at least 18 years old or the age of majority in your jurisdiction to register.
3.2 Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other security breach.
3.3 Account Accuracy: You agree to keep your account information up to date and accurate at all times. Failure to do so may result in suspension or termination of your account.
4.1 Free Plan: Invoice Expert offers a free plan with limited features and a restricted number of invoices that can be issued. The free plan is provided on an "as-is" basis and may be modified or discontinued at any time.
4.2 Paid Plans: Paid subscription plans provide access to additional features and increased invoice limits. Paid plans are billed on a yearly basis.
4.3 Pricing and VAT: All prices for paid plans are subject to UK Value Added Tax (VAT) at the applicable rate. VAT will be charged in addition to the stated subscription price. You will receive a VAT invoice for all payments made.
4.4 Payment Terms: Payment for paid plans is due at the beginning of each yearly subscription period. We accept payment by credit card, debit card, or other payment methods as specified on our website. By providing payment information, you authorize us to charge the applicable fees to your chosen payment method.
4.5 Refund Policy: We offer a two-week (14 calendar days) refund period from the date of purchase for paid plans. If you are not satisfied with your paid subscription, you may request a full refund within this period by contacting our support team. After the two-week refund period has expired, subscription fees are non-refundable except as required by law.
4.6 Automatic Renewal: Paid subscriptions automatically renew at the end of each yearly period unless you cancel before the renewal date. You will be charged the then-current rate for your plan upon renewal.
4.7 Price Changes: We reserve the right to modify our pricing at any time. For existing subscribers, we will provide at least 30 days' advance notice of any price increases. The new pricing will apply upon your next renewal.
4.8 Cancellation: You may cancel your paid subscription at any time through your account settings. Cancellation will be effective at the end of your current yearly billing period, and you will retain access to paid features until that time. No refunds will be provided for partial subscription periods unless within the two-week refund period.
5.1 Lawful Use: You agree to use the Service only for lawful purposes and in compliance with all applicable laws, regulations, and these Terms.
5.2 User-Generated Content: You are solely responsible for all content you create, upload, or transmit through the Service, including but not limited to invoices, customer information, and business documents. Invoice Expert is not responsible for the content of invoices or other materials created by users. You represent and warrant that:
5.3 Prohibited Conduct: You agree not to:
You may not use the Invoice Expert service for activities that:
We reserve the right to suspend or terminate accounts found to be engaged in any prohibited activities and to report such activities to relevant authorities.
7.1 User Content Responsibility: Invoice Expert is a platform that provides tools for creating and managing invoices. We are not responsible for the content of invoices, quotes, or other documents created by users. Users are solely responsible for ensuring the accuracy, legality, and appropriateness of all content they create and distribute using our Service.
7.2 No Professional Advice: The Service is a software tool only and does not provide legal, tax, accounting, or financial advice. You should consult with appropriate professionals regarding your specific business needs and obligations.
7.3 Third-Party Transactions: Invoice Expert is not a party to any transactions between users and their customers. We do not guarantee payment, dispute resolution, or any aspect of the business relationships between users and their customers.
8.1 Our Property: The Service, including all software, algorithms, code, design, content, trademarks, logos, and the "Invoice Expert" brand, is owned by Amaru Group Limited and is protected by copyright, trademark, and other intellectual property laws of the United Kingdom and international treaties.
8.2 License to Use: Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes.
8.3 Your Data: You retain all ownership rights to the data you input into the Service, including invoice content, customer information, and business documents. By using the Service, you grant us a limited license to use, store, and process your data solely for the purpose of providing and improving the Service.
8.4 Feedback: If you provide feedback, suggestions, or ideas about the Service, you grant us the right to use such feedback without any obligation or compensation to you.
9.1 Data Protection: We collect and process personal data in accordance with UK data protection laws, including the UK GDPR and the Data Protection Act 2018. Our Privacy Policy, available on our website, describes how we collect, use, and protect your personal information.
9.2 Data Security: We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9.3 Data Location: Your data may be stored and processed in the United Kingdom or in other countries where we or our service providers maintain facilities.
9.4 Data Retention: We retain your data for as long as your account is active or as needed to provide you with the Service. Upon termination, we will retain your data for a reasonable period to comply with legal obligations and resolve disputes.
9.5 Your Backup Responsibility: While we regularly backup data, you are responsible for maintaining your own backup copies of important information. We recommend regularly exporting and saving your critical business data.
10.1 Service Uptime: We strive to maintain high service availability and reliability. However, we do not guarantee uninterrupted or error-free access to the Service. The Service may be subject to downtime for maintenance, updates, or due to factors beyond our control.
10.2 Scheduled Maintenance: We may perform scheduled maintenance from time to time. We will endeavor to provide advance notice of scheduled maintenance when possible.
10.3 Support Services: Support is provided according to your subscription level. Free plan users receive basic community support, while paid plan subscribers receive priority email support. Response times and support channels vary by plan and are detailed on our website.
10.4 Service Modifications: We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.
The Service may integrate with or provide access to third-party services, websites, or applications (such as payment processors, accounting software, or cloud storage providers). Your use of any third-party services is subject to their respective terms and conditions and privacy policies. We do not endorse, control, or assume responsibility for any third-party services. You acknowledge and agree that we shall not be liable for any damage or loss caused by your use of any third-party services.
To the maximum extent permitted by law:
12.1 No Warranties: The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
12.2 Limitation of Damages: Amaru Group Limited, its directors, officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from:
12.3 Liability Cap: In no event shall our total aggregate liability to you for all claims arising from or related to the Service exceed the total amount you paid us for the Service in the 12 months preceding the claim, or £100, whichever is greater.
12.4 Basis of the Bargain: You acknowledge that we have set our prices and entered into these Terms in reliance upon the limitations of liability set forth herein, which allocate the risk between us and form a basis of the bargain between the parties.
You agree to indemnify, defend, and hold harmless Amaru Group Limited, its affiliates, subsidiaries, and their respective officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:
14.1 Term: These Terms commence on the date you first access or use the Service and continue until terminated in accordance with these Terms.
14.2 Termination by You: You may terminate your account and discontinue use of the Service at any time by following the account closure process in your account settings. For paid subscriptions, cancellation will be effective at the end of your current yearly billing period unless you are within the two-week refund period.
14.3 Termination by Us: We reserve the right to suspend or terminate your account and access to the Service immediately, without prior notice or liability, for any reason, including but not limited to:
14.4 Effect of Termination: Upon termination of your account:
15.1 Governing Law: These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of England and Wales.
15.2 Jurisdiction: The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation (including non-contractual disputes or claims).
15.3 Informal Resolution: Before initiating formal legal proceedings, we encourage you to contact us at legal@invoiceexpert.co.uk to seek an informal resolution of any dispute.
We reserve the right to modify these Terms at any time. When we make material changes to these Terms, we will:
Your continued use of the Service after the effective date of any modifications constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must discontinue your use of the Service.
17.1 Entire Agreement: These Terms, together with our Privacy Policy and any other legal notices or agreements published on the Service, constitute the entire agreement between you and Amaru Group Limited concerning the Service and supersede all prior agreements and understandings.
17.2 Severability: If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
17.3 Waiver: No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
17.4 Assignment: You may not assign, transfer, or delegate these Terms or your rights and obligations hereunder without our prior written consent. We may freely assign or transfer these Terms and our rights and obligations hereunder without restriction. Any attempted assignment in violation of this section shall be null and void.
17.5 Force Majeure: We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
17.6 Notices: We may provide notices to you via email, regular mail, or postings on the Service. You consent to receive communications from us electronically, and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
For questions, concerns, or inquiries about these Terms or the Service, please contact us:
Acknowledgment: By using Invoice Expert, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these Terms, you must not access or use the Service.